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Social Innovation









The Hitachi Social Innovation Forum (HSIF) is Hitachi’s global flagship event, a venue to seek out opportunities for collaborative creation with customers and partners, and to work towards realizing a sustainable society through the Social Innovation Business.

On 21 January 2021, the Hitachi Social Innovation Forum 2021 SOUTHEAST ASIA ONLINE was held virtually for the first time for the Southeast Asia region. Themed “Digital Transformation in the New Normal”, the forum featured digital solutions and services that can pave the way towards the future. In light of the global pandemic and industry disruption, the forum showcased how digitalisation strategies can be pursued under the main pillars of Smart Cities, Smart Manufacturing, and Smart Public Services.

Catch the playback of the talk sessions below!

Please note that the online event survey, prize giveaway, and exhibition area was available only on the live event day, and is now closed.

If you have any enquiries about our products and services, please contact us via our enquiry form.


Catch the playback of all the Talk Sessions

Welcome Address

Mr. Higashihara shared his vision for Hitachi and commitment to driving Social Innovation forward in the Southeast Asia region.

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Toshiaki Higashihara
President and CEO, Hitachi, Ltd.

Opening Remarks

Mr. Nakakita welcomed the viewers to the event and talked about the importance of Digital Transformation in the New Normal.

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Kojin Nakakita
Vice President & Executive Officer, Hitachi, Ltd.
Chairman, Hitachi Asia Ltd.
Chairman, Hitachi India Pvt. Ltd.

Opening Message

Mr. Sasaki kicked off the afternoon talk sessions by sharing his views on the urgency for Digital Transformation.

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Takatoshi Sasaki
Managing Director, Hitachi Asia Ltd.






Panel Discussion:
Transformation for a New Normal

In collaboration with CNA, Hitachi held a panel discussion exploring the topic of “Transformation for a New Normal” around the pillars of Smart Cities, Smart Manufacturing and Smart Public Services. The panel highlighted the key elements of implementing successful digital transformation within society and enterprises.

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Lee Pak Sing

Executive Director, Urban Solutions, Infrastructure Services and Global Markets
Enterprise Singapore

Prof. Natcha Thawesaengskulthai

Vice President for Strategic Planning, Innovation and Global Engagement
Chulalongkorn University

Theo Scherman

Chief Strategy Officer, APAC
Hitachi Asia Ltd.

Genevieve Woo
CNA Moderator






Hitachi Digital Smart City

This seminar concept presentation was an introduction to the Hitachi Digital Smart City where we start by thinking about Happiness. We explored Hitachi’s approach for constructing smart cities that adds value to its constituents in a way that is people-centric, future-proofed, and resilient.

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Van Tang

Director and Head of Business Development & International Partnerships - APAC
Hitachi Asia (Thailand) Co., Ltd.



Digital QoL Services: Health & Well-being

A thoughtful discussion around the role of digital solutions in enabling and enhancing the quality of life of the global population. We explored Hitachi's role in bringing unique technological solutions to solve social problems such as aging societies.

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Director and Commercial Property Development Lead - APAC
Hitachi Asia (Thailand) Co., Ltd.


Integrated Retail Experience

In this session, we discussed the role digital solutions will play in the new normal retail environment. In this era, the ability to predict future demand, visualize the sentiments of consumers, optimize space and provide a seamless experience will give those in the retail industry the competitive edge.

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Rasi Kunapatarawong

Senior Manager and Go-to-Market Lead – APAC
Hitachi Asia (Thailand) Co., Ltd.

Takahiro Matsui

Manager, Smart Digital Solution Business Development Division
Hitachi, Ltd.






Enabling Smart Living and Convenience

In this sharing session, we spoke to Thai startup Nasket on the partnership they have embarked on with Hitachi to develop smart digital technologies to power urban life.

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Thana Pratumrat

Manager, Smart Digital Solutions Business Development
Hitachi Asia (Thailand) Co., Ltd.

Parin Songpracha

Nasket Retail Co., Ltd.

Satoshi Murata

Service Designer, CSI-Tokyo
Hitachi, Ltd

Sofia Lorena Lopez Zendejas

Service Designer, CSI-Tokyo
Hitachi, Ltd



Urban Transformation through Digital Innovation

In this presentation, we explained how one can use analytics and AI to transform cities, along with some examples and some real use cases, to transform the ecosystem into one that is smarter, safer and better to live in.

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Jacob Isaac

Managing Director
FusioTech Holdings





Living in the Future World
(Empowered by Digitalization)

In this seminar concept presentation, we shared our approach to Smart Manufacturing to support manufacturing companies to align to Thailand 4.0. We are able to provide solutions from the consulting angle which starts from understanding the needs of the customer.

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Hayato Yamaguchi

General Manager, ICT Business Unit
Hitachi Asia (Thailand) Co., Ltd.




Asset Performance Management

Assets in plants and factories are an integral and critical part of manufacturing. We explained how Asset Performance Management (APM) can monitor the assets and operation and predict any failures, malfunctions and inefficiencies before they occur. It helps plants and factories to take proactive actions to prevent such incidents thereby improving manufacturing performance.

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Teo Yep Min

SVP, Asia Pacific - Grid Automation
Hitachi ABB Power Grids



The Future of Digital Manufacturing:
Accelerate Your Product to Market

We are entering an age of acceleration that is not linear, and organizations have to be able to redefine themselves at a faster pace. The explosion of data will be a driving force in this transformation and what we are witnessing is the battle for the future of many of our businesses. In this presentation, we shared the solution and technology for Digital Manufacturing world.

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Chong Pei Ling

Technical Team Lead
Hitachi Sunway Information Systems (Singapore)

Songchai Sanhawong

Technical Manager
Hitachi Sunway Information Systems (Thailand)


ERP for Process Manufacturing

Enterprise resource planning (ERP) planning systems have become a mainstay amongst manufacturing companies due to their ability to streamline processes through automation, to provide accurate, real-time information, and to reduce costs. That said, global events have fundamentally changed the way in which manufacturers engage with and utilize their ERP systems. We provided a real business case scenario into manufacturing and production for greater insights.

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Jingle Makabenta

Senior Director - ERP
Hitachi Solutions Asia Pacific Pte. Ltd.


Adopting Digitalization to Maintain the Continuity of Supply Chain in New Normal Era

We shared the concepts of the supply chain concepts in the new normal era and introduced digital solutions for enhancing production, procurement and logistics that includes Vehicle Sharing Service, which was co-created with our business partner.

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Kazuo Murai

Director, Digital Solutions, ICT Solutions Business
Hitachi Asia Ltd.

Sebastian Sin

Senior Manager, Digital Solutions, ICT Solutions Business,
Hitachi Asia Ltd.

Ryosuke Sakamoto

Assistant Section Manager, “Vehicle Sharing Service” Business Development
Hitachi Transport System Vantec (Thailand) Ltd.



Digital Government, Smart Nation :
Pursuing Technology Imperative

In this seminar concept presentation, we explained our smart public service concept and our solution offerings to enable a smart nation. We also shared use cases and our engagement and implementation approach to doing so.

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Ravi Singh

Vice President, Info-Communications Technology (ICT) Solutions Business, ASEAN, Hitachi Asia Ltd.


IoT for Asset Tracking

In this session, we talked about leveraging the Internet of Things (IoT) to track inventory and asset location that is critical to business operations. It can enforce safety and compliance, enhance human behavior, improve productivity and operational efficiency.

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Danny Tan

Director, Innovation & Consulting Services
Hitachi Asia Ltd.


Smart Public Services/Safe City
- Situational Awareness Platform & People Searching and Tracking Using AI

We explained how organisations can gain intelligence through data-driven insights to make fast and informed decisions using the Hitachi Visualization Suite and Multi-feature Video Search.

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Tan Tee Yong

Presales Director
Hitachi Vantara



Introduction to Hitachi's Financial Digital Solutions to Provide More Sophisticated Financial Services

In this presentation, Hitachi introduced characteristics of our financial digital solutions along with practical and potential use cases using AI, Blockchain and other latest technologies.

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Toshiya Cho

Senior Evangelist and Managing Director, Financial Information Systems Sales Management Division
Hitachi, Ltd.



Introducing Grid-eMotion Fleet, A Scalable, Modular & Fully Customizable Solution for Large-scale EV Charging of Smart Public & Commercial Transport

We introduced Grid-eMotion Fleet, a game-changing EV charging system for large scale e-Mobility and demonstrated how this smart mobility solution can enable operators to efficiently scale up their operations and how it is expected to contribute to sustainable society for millions living in urban areas.

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André Burdet

Head of Product Management and Strategy, Grid Integration Business Unit
Hitachi ABB Power Grids


Regional Showcases


Powering Good for a Sustainable Energy Future

We covered what the global landscape for power systems looks like, as well as opportunities related to grid integration, mobility, transportation and IT.

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N Venu

Head of Region South Asia, Managing Director India
Hitachi ABB Power Grids

Better Life Cycle Cost of Total Water Solution

Hitachi Aqua-Tech's ability to provide a total water solution in terms of both treatment requirement and lifestyle recreation needs was demonstrated in this presentation. We covered the solutions used to achieve water energy balancing and the digital solution to achieve better life cycle cost for water users.

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Ong Yen Tar

General Manager, Water Treatment Division (Standardized Solutions)
Hitachi Aqua-Tech Engineering Pte. Ltd.




Date of Release: April 2021