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Hitachi

Social Innovation

Davos 2023: Technology for a More Resilient World

Panelists from the “Technology for a More Resilient World” session at the World Economic Forum’s 2023 Annual Meeting in Davos have been discussing how leaders should be thinking about the strategic opportunities for technology as an accelerator of progress.

A society that uses advances in digital technology to connect objects and systems is beginning to become a reality across multiple sectors. And whatever the technology — be it AI in vehicles, the metaverse, 5G, ChatGPT or digital twins — common themes are emerging throughout.

“As technology continues to evolve, I think we're going to continue to see more tools to enhance human potential and continue to build this global interconnected society,” Qualcomm’s President and CEO Cristiano Amon says.

Accenture Chair and CEO Julie Sweet highlights that the way we use data is already helping us become more intelligent, and connecting more and more things together, particularly the physical and the digital worlds.

“Once you actually have mammoth amounts of data — both internal and external — if the data is good, then you can do amazing things with it.”

Hitachi has the same mindset when it comes to the connecting opportunities of digital technologies. We’re working with other like-minded partners on the world’s largest commercial electric vehicle (EV) trial to analyze the usage patterns of over 8,000 EVs.

We’ve utilized AI and Bluetooth sensors to connect Genoa’s entire public transport system using the 360Pass app, which could be rolled out in other cities across the world.

And our fleet management experience combined with our IT solutions — along with over 100 years in the automotive industry — gives us an opportunity through our Hitachi ZeroCarbon team to provide a fleet electrification service designed to de-risk the transition of entire commercial fleets by creating a Total Cost of Ownership (TCO) model.

But technology that connects and helps us to make more intelligent data-driven decisions or designs is still dependent on the abilities of skilled staff to work with the technologies of tomorrow.

Blending new technologies with upskilled staff is a key part of the digital revolution in the workplace, and panelists are optimistic as they look to the future.

“I think the future is very bright because of technology,” Amon concludes. “As technology continues to evolve, I think we're going to continue to see more tools to enhance human potential and continue to build this global interconnected society.”

Hitachi also recognizes the value of employees in the new era of connecting technologies. Our ability to grow sustainably and remain innovative is intrinsically linked to the diversity of our workforce and the diversity of thought within it. Using these technologies to bring together our 350,000 employees from around the world will provide value to both our customers and society as a whole.