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Hitachi

Social Innovation

CONCLUSIONS: THE JOURNEY TO
A NEW URBAN PARADIGM

“The movement of people and goods will rely increasingly on digital intelligence and use of data analytics to drive efficiency from door to door.”

The movement of people and goods will rely increasingly on digital intelligence and use of data analytics to drive efficiency from door to door. The leaders of the future will be those that can navigate the convergence of IT with OT in the age of integration.

The Components of Success for Digital Transport & Logistics
“Achieving powerful and positive outcomes will depend on stakeholders taking a long-term view of the future, putting customers first and opening up to real collaboration.”

Technology Blocks

• Recognise the criticality of both IT and OT in the digital transport future and define a convergence strategy
• Plan for a future based on open architecture to ensure compatibility with a diverse range of software and hardware
• Develop a technology innovation strategy from the sub-trends emerging from the digital transport and logistics roadmap
• Recognise that the digital transformation will be felt across the whole transport value chain and build a holistic program for urban solutions

Customer Centricity

• Put the customer first in all future scenarios; focus on using technology and new business models to deliver real value
Ensure that cyber resilience is built into all systems, processes and platforms from the start
Engage with all stakeholders and value chain players to bring a culture of collaboration, co-creation and open innovation
• Recognise that the ultimate goal is to support customers on a business transformation journey towards a new future; digitising transport and logistics is not simply a technology project

Organisational Change

• Build a multi-step strategy based on leveraging IoT and aligned with the vision for the future of transport and logistics
• Communicate the digital vision from the top of the organisation, not just from the strategy and innovation teams
• Attract, develop and retain key resources and skills to support an IT/OT convergence strategy
• Recognise that with technology convergence comes process convergence and that cross-functional collaboration and communication will be critical

Urban trends will continue to converge, and the opportunity for products and solutions to eradicate carbon emissions and bring safety and efficiency to our urban areas will be tremendous. In short, depending on the maturity of the digital city and the urban panorama, the approach to offering integrated mobility services will differ. But the goal will always be the same: to improve the efficiency of businesses and governments and enhance the lives of citizens in our future cities.

The one thing that is becoming abundantly clear is the need for people-centric and proactive transport and logistics solutions. While the current focus is on more inclusive public transit planning and integration of new mobility models, in the future we can also expect to see the integration of electric, connected, and automated transportation systems in public transport and freight logistics. And it’s here where the convergence of IT and OT will deliver enormous benefits.

The transitional approach is designed to take full advantage of both the sharing culture and the connected and automated technologies. The emerging role of Social Innovation in the form of advanced technology and new business models to solve the urban problem is clearly a ‘CASE’ for connected, autonomous, shared and electric outcomes..

HITACHI IN URBAN TRANSPORT & LOGISTICS
Hitachi – a global pioneer of Social Innovation as a value proposition for over 100 years – has Social Innovation Business at the centre of its mission, values and vision.

Specific to urban transport and logistics, Hitachi’s goal related to Social Innovation Business is to combine both equipment and social infrastructure with IT and digitisation expertise, operating across the transport value chain in all areas of the urban environment.

As well as being a leading global rail rolling stock manufacturer and service provider, Hitachi has uniquely diversified to deliver highly sophisticated IT systems integration services for the transport industry and wider logistics market. The company has advanced offerings for traffic management systems, electric vehicle (EV) charging, train control, AI for autonomous driving, and can generate and analyse Big Data in transport and logistics, connecting vehicles and infrastructure autonomously to optimise efficiency.

In the IoT era, Hitachi is delivering innovative technologies and business models for remote diagnostics, fleet management solutions, warehouse optimisation, autonomous vehicles, EV integration, and connected rail among many other initiatives. All of these are perfectly aligned with the trends shaping the future of urban transport and logistics and will enable Hitachi to remain at the forefront of innovating to deliver a better future.

The uniqueness of the Hitachi contribution in this dynamic sector comes from its vision to put society first and look to the future where there will be continuing convergence of infrastructure, technology and new customercentric business models. Hitachi’s focus on Social Innovation will enable it to deliver sustainability, reliability, safety and efficiency to all elements of urban transport and logistics.

Below are just some of the many examples of where Hitachi is already delivering pioneering solutions.