Often lost amid all the talk of U.S. healthcare’s volume-to-value transformation is the plain and simple truth that volume doesn’t stop mattering just because value matters more than it did before. This is especially germane to provider organizations caring for patients at the population level.
At Mercy Health–St. Anne Hospital in Toledo, Ohio, a Premier GPO member and part of the seven-hospital, 20-county Mercy Health system, Tanya English, director of project implementation and development, is intent on excelling at both value and volume.
Nowhere is the dual focus more evident than at the hospital’s satellite Mercy Health–Sylvania Outpatient Imaging Center, where English oversaw the selection, acquisition and April 2015 installation of a Hitachi Oasis 1.2T MRI system, the highest field strength open MRI on the market.
A year later, overall daily MRI volumes at the site have doubled. For some exams, they’ve tripled.
“We knew that, quality-wise, this platform would give us excellent images,” English told ImagingBiz in a recent interview. But the team couldn’t have known that they would have virtually zero downtime.
This has meant that, without interruption, radiologists have been getting superb images and streamlined workflows, English reports, while referrers get fast and accurate diagnoses leading to better outcomes.
Not least, technologists are enjoying the unbroken uptime serving cooperative patients who seldom need efficiency-busting, cost-inflating repeat scans.
“Our health system is all about being patient-centric,” English says, “and that is what drove our decision."
Patients and all stakeholders have been so pleased that Mercy Health has ordered a second Oasis for May delivery and June installation at a separate satellite site, Oregon Medical Office Building, in Oregon, Ohio.